Start a conversation

Knowledgebase

  1. General questions

    1. Providing documents via a digital signature (Paperless service)
    2. PIN for support service: what it is and where to find it
    3. Error connecting two-factor authentication (2FA). The code is not accepted.
    4. See all 23 articles »
  2. Payment

    1. Payment of the invoice through the Interkassa system
    2. Payment of the invoice through purse W1 (WalletOne)
    3. Payment of the invoice via cash (through the bank cash desk)
    4. See all 23 articles »
  3. Domain registration

    1. How to activate PP.UA domain
    2. How can I register the second level .UA domain?
    3. Как зарегистрировать и активировать домен .XXX?
    4. See all 23 articles »
  4. Domain renewal

    1. Продление доменов PP.UA
    2. Why is the price of domain recovery so high?
    3. Domain renewal notifications
    4. See all 6 articles »
  5. Domain transfer

    1. What is a domain transfer?
    2. How to transfer your domain to NIC.UA
    3. How to transfer a domain from NIC.UA to another registrar?
    4. See all 9 articles »
  6. Managing domain WHOIS data

    1. How to change the owner of a domain?
    2. Actualization of the owner’s contact if it is not set in the domain
    3. How to change owner (administrator) in .RU, .SU, .РФ domains
    4. See all 10 articles »
  7. Set up DNS-records for online services

    1. How can I confirm my domain ownership in Google Search Console?
    2. How do I link my domain to the GetCourse platform?
    3. How to set up a domain for the Shop-Express website builder service?
    4. See all 17 articles »
  8. Name servers and DNS-records

    1. How to configure DNS records for a domain using NIC.UA name servers
    2. MX and CNAME Records caveats
    3. How to create child hosts (glue records)
    4. See all 10 articles »
  9. SSL Certificates

    1. Redirecting your site to https protocol
    2. Installing an SSL certificate on NIC.UA hosting using DirectAdmin
    3. Features and limitations of "Let's Encrypt" free SSL certificate
    4. See all 10 articles »
  10. Hosting: starting guide (cPanel)

    1. Как защитить доступ к папке с помощью пароля?
    2. Как создавать собственные резервные копии на хостинге с cPanel?
    3. Создание дополнительных FTP-записей на хостинге с cPanel
    4. See all 28 articles »
  11. Hosting: starting guide (DirectAdmin)

    1. How to reassign main domain on hosting in Direct Admin
    2. How to change domain name for your site in Direct Admin
    3. How to connect to hosting using SSH protocol?
    4. See all 24 articles »
  12. Email Hosting

    1. Tracking mail delivery in cPanel
    2. Web email interface: how to open, where to find login data (Direct Admin)
    3. Web email interface: how to open, where to find login data (cPanel)
    4. See all 7 articles »
  13. Web hosting

    1. Trial hosting limitations.
    2. I deleted the hosting system files. What should I do?
    3. How to change the main domain on a hosting
    4. See all 17 articles »
  14. PHP

    1. How to configure HTML files to be processed by PHP
    2. If the PHP script does not work
    3. Как изменить Return-Path, используя функцию PHP mail()?
  15. Database on hosting

    1. Remote connection to a database on hosting
    2. Я не могу загрузить дамп большого размера.
    3. Оптимизация mysql запросов.
    4. See all 5 articles »
  16. Python

    1. Как проверить работоспособность python?
    2. Если ли у вас поддержка python скриптов на хостинге?
  17. Как настроить

    1. How do I change the site's URL in OpenCart?
    2. Как изменить доменное имя сайта в WordPress
    3. Настройка Outlook Express
    4. See all 8 articles »
  18. Joomla

    1. Увеличение производительности joomla в 1000 раз.
    2. Снижение нагрузки Joomla + Virtuemart
  19. Your personal cloud

    1. How to create a virtual machine in cloud
    2. Подключение к удаленному рабочему столу в Windows
    3. Connecting to a virtual machine via SSH
    4. See all 8 articles »