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Knowledgebase

  1. General questions

    1. Providing documents via a digital signature (Paperless service)
    2. Options for submitting documents to NIC.UA.
    3. How to disable two-factor authentication (2FA)
    4. See all 35 articles »
  2. Payment

    1. Why the card is not linked to the NIC.UA account.
    2. Why is there no option to use bonuses when trying to pay?
    3. Why is an error returned during checkout?
    4. See all 31 articles »
  3. Domain registration

    1. How to activate PP.UA domain
    2. How can I register the second level .UA domain?
    3. Как зарегистрировать и активировать домен .XXX?
    4. See all 31 articles »
  4. Domain renewal

    1. My domain only appears in the 'Name Servers' section. Can I renew it?
    2. PP.UA domains renewal
    3. Why is the price of domain recovery so high?
    4. See all 7 articles »
  5. Domain transfer

    1. What is a domain transfer?
    2. How to transfer your domain to NIC.UA
    3. How to transfer a domain from NIC.UA to another registrar?
    4. See all 10 articles »
  6. Managing domain WHOIS data

    1. How to change the owner of a domain?
    2. Actualization of the owner’s contact if it is not set in the domain
    3. Editing the address/e-mail/phone number in the domain
    4. See all 10 articles »
  7. Set up DNS-records for online services

    1. Why, after adding hosting provider's NS for the domain, my site is not opening.
    2. Setting up a domain to Office 365
    3. How to point a domain to your IP
    4. See all 30 articles »
  8. Name servers and DNS-records

    1. How to configure DNS records for a domain using NIC.UA name servers
    2. Is it possible to create Redirect records to redirect from an https address?
    3. I added my own NS servers and they were saved in the wrong order
    4. See all 23 articles »
  9. SSL Certificates

    1. Cannot activate free SSL
    2. Renew a paid SSL certificate
    3. Redirecting your site to https protocol
    4. See all 12 articles »
  10. Hosting: starting guide (cPanel)

    1. Создание и импорт базы данных MySQL
    2. Hosting multiple sites
    3. Загрузка файлов: FTP и диспетчер файлов
    4. See all 38 articles »
  11. Hosting: starting guide (DirectAdmin)

    1. How to change PHP version on hosting
    2. Backups on hosting
    3. Uploading files of your site to the hosting
    4. See all 33 articles »
  12. Email Hosting

    1. Tracking mail delivery in cPanel
    2. Web email interface: how to open, where to find login data (Direct Admin)
    3. Web email interface: how to open, where to find login data (cPanel)
    4. See all 7 articles »
  13. Web hosting

    1. How to change the main domain on a hosting
    2. How to change the hosting plan
    3. Order web hosting at NIC.UA
    4. See all 19 articles »
  14. PHP

    1. How to configure HTML files to be processed by PHP
    2. If the PHP script does not work
    3. How do I change the Return-Path using the PHP mail () function?
  15. Database on hosting

    1. Remote connection to a database on hosting
  16. Python

    1. Как проверить работоспособность python?
    2. Если ли у вас поддержка python скриптов на хостинге?
  17. Hosting: how to set up features

    1. Other basic .htaccess features
    2. Basic .htaccess features: mod_rewrite redirection module
    3. Basic .htaccess features: dealing with web server errors and setting up a 301 redirect
    4. See all 13 articles »
  18. Your personal cloud

    1. How to create a virtual machine in cloud
    2. Подключение к удаленному рабочему столу в Windows
    3. Connecting to a virtual machine via SSH
    4. See all 6 articles »