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General questions

  • Providing documents via a digital signature (Paperless service)

    Domain owners often faced with the need to fill out and send applications and copies of documents to transfer the domain or change its owner. To faster and simplify the process you can use a digital s...

  • Can't enable two-factor authentication (2FA). Reasons and solutions

    Two-factor authentication (2FA) helps to protect your personal account on NIC.UA. Even if your main password has been stolen, it is impossible to get access to your dashboard without a one-time code. ...

  • How to change the account number

    Account contact number is the phone number that you provided in the account owner's information during filling out this form with your first order. Account owner data – is the contact that is set by d...

  • Transfer of documents with electronic digital signature (via service "Vchasno")

    We are often faced with the need to complete and send applications and copies of documents to fulfill certain requests. For example, to change registrant data or transfer an order to another account. ...

  • How to receive NIC.UA notifications in Viber

    Very often a lot of spam and advertising have been sent to mailboxes, so you can miss notifications about the expiration of services. This issue is successfully resolved with the help of a Viber bot, ...

  • How to receive NIC.UA notifications in Telegram

    Very often a lot of spam and advertising have been sent to mailboxes, so you can miss notifications about the expiration of services. This issue is successfully resolved with the help of a Telegram bo...

  • How to contact the domain owner?

    Information about the domain owner can never be empty, and each domain must have contact with the information about its owner. If the data is open, then it can be viewed through the WHOIS network prot...

  • How to change the hosting plan

    What to do if the current hosting plan does not suit you anymore? Usually, this question appears if you need to expand your hosting plan from NIC-S or NIC-M tariff to the next one. To do this, go to t...

  • Personal discount on NIC.UA

    All customers have a cumulative discount on NIC.UA - and you don't even need to activate it 😀 Everything is as simple as possible: you create orders, and the discount grows with each new goal. The dis...

  • Referral program

    There is a referral program at NIC.UA, with which you and your friend, acquaintance or cat can get your own benefits. Your friend, after creation an account on NIC.UA using your link, will immediately...