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Why the order for a free domain is not being executed

If after your registration of .PP.UA domain you did not receive a message with an activation code, the reason may be not only in operator restrictions or entering an incorrect phone number.

  1. Go to the "Domains" in your NIC.UA account menu and check that your order has been placed:
  2. Also check the domain on the page If there is no information about the domain, it means that the order is placed but was not proceeded. Otherwise, the search would return information about the domain in the pendingCreate status (waiting for activation confirmation).

  3. In this situation, the reason is that your NIC.UA account email has not been verified. Check your account mailbox, or if you have already confirmed your the request via mail, wait 10-15 minutes, after that the order will be proceeded automatically. If necessary, we can resend this request to your NIC.UA account email, for that please contact our client support service.

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  1. Alexey Momot

  2. Posted
  3. Updated